Please reach out to hello@rompstomp.com to begin the return / exchange process. Please include your order number and the size desired if exchanging.

Returns options: When you check out, you can add Redo returns protection for $1.98. If you do, Redo handles your return through its returns portal, with store credit or an exchange. If you don't, email hello@rompstomp.com with your order number and we'll handle your return ourselves.

We have a 14-day return/exchange policy, which means you have 14 days after placing your order to request a return, unless item is marked FINAL SALE. Final Sale Items are not eligible for returns. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can start a return by reaching out to hello@rompstomp.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns and exchanges do not have any handling fees. 

You can always contact us for any return question at hello@rompstomp.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.